Website Terms of Use

1. About these terms

These Terms of Use apply to your use of the Village Health Medical Centre website. By using this website, you agree to use it lawfully and in accordance with these terms. If you do not agree, please stop using the website.

2. Health information

Information on this website is provided for general information only. It does not replace a consultation, diagnosis, treatment plan or advice from an appropriately qualified healthcare professional. Do not delay seeking professional care because of information on this website.

3. Emergencies

This website and its forms are not monitored as an emergency service. Do not use the website, contact request or patient registration form for urgent or emergency medical assistance.

4. Appointments and external booking services

Submitting an appointment or contact request does not confirm an appointment. An appointment is confirmed only when Village Health or the relevant practitioner confirms it.

The Book Online link opens the GoodX/myGC service, which is operated by a third party. Your use of that service may be subject to its own terms and privacy practices.

5. Independent practitioners

Some healthcare practitioners and businesses operating from Village Health premises may be independent practices. Their professional services, booking arrangements, fees and privacy practices may be separate from Village Health Medical Centre.

6. Acceptable use

You may not misuse the website, attempt unauthorised access, interfere with its operation, submit unlawful or misleading material, introduce malicious code, or use the website in a way that infringes another person’s rights.

7. Intellectual property

Unless otherwise stated, the website content, design, branding and materials belong to Village Health Medical Centre or are used with permission. You may view and print content for personal, non-commercial use, but may not reproduce or exploit it without permission.

8. Availability and links

We aim to keep the website accurate and available but do not guarantee uninterrupted access. Links to third-party services are provided for convenience; Village Health does not control those services.

9. Liability

To the extent permitted by South African law, Village Health is not liable for loss caused by reliance on general website information, interruptions, third-party services or misuse of the website. Nothing in these terms excludes liability that cannot lawfully be excluded.

10. Privacy

Personal information submitted through the website is handled in accordance with the Village Health Privacy Notice & POPIA Policy.

11. Changes and governing law

Village Health may update these terms from time to time. South African law governs these terms and disputes are subject to the jurisdiction of the South African courts.

12. Contact

Village Health Medical Centre, Shop 1, Sugar Village Centre, Umhlali. Telephone: (032) 061 0619. Email: reception@villagehealthmedical.co.za.